

Setting up external accounts Can an end user add the same external transfer account more than once?Īn external transfer account cannot be re-added once it has been removed a number of times equal to the configured maximum failed micro-deposit attempts. End users can debit Checking and Saving accounts only. Today this is not available functionality. Can an end user debit an in-house loan via external transfers? Currently, these types of transfers are available to institutions on Silverlake and Core Director. Can an end user perform a principal-only external transfer to an internal loan? No, we currently do not offer custom error messages for insufficient transfer funds. Can we customize the insufficient funds message for an end user? Financial institutions must originate ACH transactions to activate external transfers. No, the external transfers feature requires outbound external transfers at minimum. Yes! See the micro-deposit doc for more details Can our institution allow only inbound external transfers? Can our institution customize the micro-deposit process? No, external transfers is only available for retail end users.

Can cash management users use the external transfers feature? Transfers that originate to/from other countries are not supported.
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No, Banno supports only ACH transfers that use the WEB Standard Entry Class (SEC) code and transfer between domestic financial institutions. Do Banno external transfers support International ACH Transactions (IATs)? If you need changes before you go live, please contact your support representative. Why can’t I see external transfer settings for testers in Banno Admin?Īdmin functionality is not accessible until the external transfers feature is enabled for all users at your institution.

← Transfers Configuration and eligibility Do external transfers and external transfer accounts configured through NetTeller carry over to Banno Apps?īanno Apps use different transfer methods than NetTeller, so existing transfer settings do not carry over to Banno Apps and will need to be configured again.
